On this FAQ page, you will find information about the most asked questions that our customers ask about movings.  


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    Frequently Asked Questions

    Welcome to the FAQ page for Polmark Moving. Here, you will find answers to some of the most commonly asked questions about our moving services. If you don’t see the answer to your question on this page, please feel free to contact us and we will be happy to assist you.

    On this FAQ page, you will find answers to questions about our services, pricing, and more. We have also included information about our team, our equipment, and our commitment to providing the best possible moving experience for our customers.

    We offer a wide range of moving services, including packing, loading, transportation, and unloading. We can also provide storage solutions for your belongings if needed.

    Yes, our team of movers are highly experienced and have undergone extensive training in the art of packing, wrapping, and moving furniture.

    Yes, we are fully licensed and insured to provide moving services.

     Yes, we offer free, no-obligation estimates to all of our customers.

     The cost of a move is determined by a variety of factors, including the distance of the move, the number of items being moved, and any additional services that are requested.

    Yes, we have the necessary equipment and experience to move pianos and other large items safely and securely.

    Do you offer packing and unpacking services?

    Yes, we offer both short-term and long-term storage solutions for our customers.

    Yes, all of our moving trucks are equipped with the necessary padding and moving blankets to protect your belongings during the moving process.

    Yes, our team is experienced in moving to high-rise buildings and other challenging locations.

     Yes, we are happy to provide references from satisfied customers upon request or you can check our Reviews 

    We recommend booking our services as far in advance as possible to ensure availability.

    Yes, we offer discounts for senior citizens and military members as a way of thanking them for their service.

    We accept a variety of payment methods, including cash, check, and major credit cards.

    Yes, we offer a satisfaction guarantee and will work with you to ensure that you are completely satisfied with our services. In the unlikely event that you are not satisfied, we will do our best to resolve the issue or offer a refund if necessary.

    Yes, all of our movers undergo thorough background checks before being hired.

    Yes, all of our movers undergo thorough background checks before being hired.

    Yes, we offer help with vehicle transportation services.

    Yes. Our company provides all of the equipment, tools and supplies needed for your safe relocation.

    There are several factors that influence how long it takes to move. The weather, size of your home, how long it takes to load and unload, and the distance you are moving all play a role in how long the move takes.

    Sometimes, for various reasons, moving dates need to be adjusted. If you need to change the date you move, contact us as soon as possible so we can discuss alternative dates.

    Yes! When we move you, we’ll move all your stuff including large items like mattresses and appliances.

    That is up to you. If you want to pack your boxes, or have us pack them all, that is your choice. We can do as little or as much box packing as you want.

    If for some reason your new location isn’t quite ready for you, we can provide storage options if needed.

    People move all year round. As you know, Chicago can become very cold during the winter months. We will move you any time of year.

    Having a moving company move you can take a lot of the hassle out of the moving process. We do understand how stressful relocating can be, so we are dedicated to saving you time and hassle. You can have peace of mind knowing your belongings are safely being moved.

    Start at the Post Office where you’ll find a “change of address” kit. They also offer a Change of Address form online that may be more convenient. Make sure to change your address with your bank, insurance providers, and credit card companies.

    Yes. You will need to remove all of the items from drawers before the move.

    No. The homeowner will need to contact the proper agencies to have gas and water lines connected prior to the move.

    When you book our movers is entirely up to you. Some people like to book six or more months in advance. We recommend that you schedule at least two weeks before you plan to move.

    The cost of your move will be determined by many different factors. How far are you moving? How many boxes, appliances, and other furnishings will be moved? And what other services you choose to add or request.

    Yes. We take every precaution to ensure doorways and floors are safe. We use door jamb protectors and floor runners for extra safety measures.

    We need you or a representative to be present during the move. Sometimes, questions come up and the movers will need someone present who can provide an answer.

    If you have any additional questions, please don't hesitate to contact us. Our team is always happy to help, and we look forward to assisting you with all of your moving needs.

     No, we currently only offer moving services within the United States.

    Unfortunately, we do not offer pet transportation services. We recommend contacting a specialized pet moving company for this service.

    Our company provides all kind of moving services like:

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